We hired Fineline Design for our home renovation project and are very pleased with the results and service we have received from them (Yong Xiang & Lucinia). They are easy to work with, transparent with their processes which they took pains walking us through it so that we understand it. They are also eager to help and willing to come up with solutions when problems occurs. Yong Xiang & Lucinia have also been very patient with us always trying to meet our requirements and wishes, especially when we wanted to amend the design a few times. Their pricing is reasonable and quality of work good. I won’t hesitate to recommend them to anyone.

After considering a number of IDs through interactions and and going through of their initial proposals, I had eventually selected Fineline as the IDs of my choice for the renovation of my resales 5-Room HDB flat.

My decision was largely due to both the level of comfort throughout the interactions with the IDs and completeness of their proposal. Being a single house owner with a busy workload, I needed a good ID that I can entrust the end-to-end works. Despite not being able to visit regularly, I am very happy with how Fineline had co-ordinated, managed and delivered the renovations to my satisfaction and quality. I noted the effort they have put into the project and even small area of defects that I did not identified were resolved by them promptly.

In addition, Lucinia is meticulous in keeping track of the cost which resulted in Fineline refunding the additional amount to me after she has consolidated all the Variation Orders. I am a satisfied client and happy that I have chosen Fineline, which is a responsible, prompt, professional ID with good integrity

We are first time home buyer and we have searched many ID companies and in the end Fineline Design stood out and we decided on Fineline Design because of the value and the quality of the project that we were shown.

During the design phase, Minyi is responsible and helped to make sure everything is in order. When we found some small defects, Minyi was quick to help us remedy and even for things that we wanted later after renovation has started she also did her best to accommodate us.

I am really glad that we went along with Fineline design. After hearing my friends describe their nightmarish experience. I am glad that my experience is mostly positive and I am the proud owner of a beautiful and practical home.

5 stars experience. Cannot emphasise how important a supportive and responsible an ID can be.

After speaking with a few IDs, I decided to go with Raymond Ang from Fineline because I felt he was best able to handle the challenges of renovating our resale flat and also the price he quoted was reasonable. Before our reno could start, there was some difficulty to get the bathroom works approved by HDB, eventually Raymond’s team helped to appeal and discussed with a HDB officer to get it sorted out. It is normal to have a few hiccups during reno and Raymond was quick to make arrangements to rectify them. We were quite particular or persistent about some aspects of our house, Raymond has tried to accommodate them as much as possible and also took time to explain to us why some things cannot be done.

We are satisfied with the carpentry works, especially the shoe cabinet (bottom half cabinet, top half is design). Based on a shoe cabinet photo we found on the internet, Raymond came up with the design that suit our needs. It looks exactly the way we imagined it to be.

The after-handover support has been good as we had requested for some touch-up works to be done, it was quickly arranged and work has been carried out. Our home has turned out to be just the way we want it. Well done.

This is our first time engaging an ID to renovate our house. So we are not sure how it goes. When we first met Minyi, she spoke to us patiently and listen to our ideas for our house. Because of her soft approach we decide to approach her. As this our first time, she guide us through out the renovation process. Although there is some hiccups in between the renovation, she assist us in getting through it smoothly. All… We are loving our Dream House!!!

Deciding on which ID / firm to use is very important when we decided not to DIY when renovating a home; we would want to have someone who can give a good design and workmanship within our budget. With recommendations, when I was going to renovate my new place, I started talking to a few IDs and even visited their showrooms; and finally decided to go with my BIL’s recommendation to go with Fineline’s Raymond Ang for my new home.

Raymond Ang was my ID as well as the project manager for the whole project, providing me with the design for my home as well as co-coordinating with all the contractors working on it. Due to my busy schedule, I am normally available during weekends or at times weekday nights to meet up for discussion on how I wanted my place to be. Raymond was always very accommodating and understanding and always tried his best to fit my busy schedule and whenever we meet and he always come prepared so that little time would be wasted. I remembered we even spent a 9 hour session together on one of the Sundays to run through all the laminates and the configurations of all the cabinets and wardrobes. Though lots of changes were made along the way and many requests made as I wanted my place to be as cozy as possible – and at times certain requests seemed rather absurd, Raymond will patiently explained why certain things can’t be done the way I wanted, either due to functionality or costing.

Other than co-coordinating with the various contractors, Raymond has even go the extra mile to help source for the furniture and fittings that suits my liking and needs; giving me suggestions on what I could get.

Even when the renovation was done and some nitty gritty stuff still needs to touch up, Raymond never disappoints in terms of responsiveness.

Kudos for Raymond and his team for the great teamwork! Definitely no regrets from my end for engaging him in my new home and has even recommended him to my friends who wanted to renovate their place.

We engaged Fineline for the renovation of our unit after meeting up with a few IDs because they provided a reasonable quotation that was within our budget. Xin Ling, our designer, was very friendly and responsive: she updated us regularly on the progress of our renovation and was always available for consultation when we needed her input, even on weekends and holidays.

Our unit was small, leading to many challenges in the layout and design, but Xin Ling eventually came up with a design that solved all these issues. During the renovation, we had several rounds of discussion regarding the colour themes and materials to be used. She would always try to accommodate all our requests, no matter how big or small. Not only that, but she proactively provided her suggestions for improving the functionality as well as the overall aesthetics of our unit. She was also very resourceful and provided many tips for buying furniture and household appliances.

The workmanship was good and even though there were the inevitable hiccups along the way, they were always solved quickly and to our satisfaction. We were very happy with the final look of our house, which we feel we could not have achieved without working with an experienced ID that was genuinely invested in our renovation journey. Thank you Xin Ling for this wonderful experience!

Through a friend’s recommended I got to know Roger Sim from Fineline. Roger is always patient and responsive towards our queries and gave us his professional advice. He is approachable and he will try his best to meet our requirements/expectations.

Through his experience he was able to advise and deliver our house within the stipulated timeline.

Will recommend his service to friends and family should they require a professional Interior designer.

Quality of workmanship is very good. Roger has been very patient when we hit some problems going through the renovation. He had also expeditiously rectified the problems and suggested solution to it which is very workable without incurring cost. The concept presented by Roger Sim is clearly explained and executed. Material used was also of the highest quality as well as workmanship which could not be faulted. Well done and a good job!!! Thanks you Fineline and Designer Roger Sim. Highly recommended to engage Roger for any renovation

We engaged Fineline to help with the renovation of our unit after looking around at a few IDs. Our designers, Jayden and Lucinia, were extremely responsive and would update us regularly on the progress – which is something we find extremely crucial in an ID.

We were particular about our budget, and they were very helpful in helping us to keep within our budget without sacrificing design or quality.

When there were hiccups, they informed us promptly and gave us suggestions on how to rectify it.

The renovation process did take longer than expected, but overall it was a very pleasant and good experience working with them, and we would recommend them to others.

We found Fineline through social media and shortlisted them for their designs, and attended one of the events at Caesarstone showroom. Beforehand, we consulted around 5-6 IDs beforehand and visited 3-4 completed projects before deciding on Fineline.

Our designers were Minyi and Jayden. Minyi is very patient, helpful and responsive. Jayden will give suggestions on the feasibility and layout. As I am more particular with the workmanship of their carpentry and painting works, I asked to visit their completed projects and am overall satisfied with their quality. They are also able to provide a two year warranty on their workmanship.

Minyi and Jayden help to give suggestions on the color combinations and we also input based on our preferences. We did quite a few rounds of selections to the flooring, wall tiles and laminates. Minyi is also accommodating and helps us find samples for our requirements. She will meet us after work and on weekends to go through the designs. We also get the flexibility to choose our own vinyl and pole system wardrobe for our master bedroom and these are excluded from our reno costs.

Minyi also does a good job in planning the carpentry layouts including kitchen, shoe/living room display, toilet vanity and wardrobes and allow us to go through a few rounds of changes including routing of water supply for our water dispenser and additional shelvings. We also requested for blum drawers and blum hinges for the whole house with some top up.

Fineline’s quotations are itemised and detailed. We also asked for quite a few optional items which gives us the flexibility to work within our budget.

I guess some of the VOs could be avoided if we have decided earlier whether to overlay two walls of the bathroom or three walls. We repainted the dining area false ceiling white as we initially chose a grey shade from the living room wall which I found to be too dark later. I earlier wanted to have the option of having a dishwasher but decided not to as the kitchen base is already completed and having a dishwasher will reroute the pipings and have additional costs. It would be helpful if fineline can provide a final 3D rendering based on the final selection of laminates, wall colours and flooring to give a better idea of how the house will look like.

After moving in, Fineline also arranged their painter to come up and do several rounds of retouching. I found one area of the bathroom where the water does not flow to the drain and Minyi helps to arrange for tiler to assess and retile as we kept the spare tiles.

All in all, I am happy with the end result and the services rendered by Minyi and Jayden. I would recommend Minyi and Jayden to home owners looking to renovate their new house.

Weide & Wendy

Through a friend’s recommendation, we decided to engage Raymond Ang from Fineline Design and it was the best decision ever made. We requested for a simple, elegant theme within our limited budget and space. Raymond was able to come up with fabulous designs and ideas to meet our high expectations. Our boys had always wanted to inc-operate a grand piano, a reading area, and a cello practice area in the living room. He brilliantly flushed the balcony out into a cello practice area and a personal reading corner overlooking the picturesque greenery. The piano was elegantly tucked in the living area with a cozy sofa at the side, both complementing to the theme. Tiles and paints were skilfully chosen to create a picturesque ambience.

Other than his skilfulness in creating professional outlooks in design, Raymond is also very patient as he never hesitates to help us in doubt, for example, we had endless questions posting towards him, like the colour and design of cabinets, colour of paint used, colour and types of switches used etc. He never failed to answer our queries and last-minute requests. He even aided us with our endless scouting of accessories and furniture. He took the extra mile to ensure items chosen complements our design and theme.

Thank you Raymond for making our dream house come through and we will surely highly recommend him to our close friends and family! Great job!

We engaged Fineline Design to renovate our home. Our ID, Zenith really help us on the design for our home. He giving us a lot of suggestion, ideas and recommendation. He also keep us updated on the progress for our house during the renovation. The house looks well organised. The wardrobe has a nice design texture including the other carpentry. Colors matches the concept theme design. We thank designer, Zenith for the reccomendation.

The result is beautiful.

But to get there from the day the work started was quite inconvenient. To be honest, it took way too long.

But, Jayden did try his best and I appreciate it.

He was helpful and reachable at all times.

He did try to overcome some unfortunate circumstance.

But timeline could be improved as it took way too long. I had to bear extra expenses on outside accommodation.

We had went to a few ID before engaging Minyi to help us to renovate our 5 room resale flat. We did not have any idea in mind and just wanted the design to be nice and practical. Throughout the whole process, Minyi was patient and proposed a lot of ideas that was aligned with what we had wanted. Our main concern was the cost and time taken for the renovation which Minyi had done very well. The total cost of the project was within our budget (even though we made many requests halfway) and the renovation was completed on time without hiccups. We were kept updated constantly of the progress of the renovation.

When the house was handed over to us, we were impressed with the workmanship of the built in cupboards and wardrobe. Even after the renovation is completed, she still contacted us to check if everything was alright. This was our first time engaging an ID company and she made this experience memorable for

Encountered Fineline at Paragon (Boconcept event) in 2016. Gave the job to someone else back then but decided to try them out with my new place this year.

William is friendly and workmanship is quite good.

There was damage on the flooring by the contractor when there was supposed to be protection provided. Nevertheless William offered to fix the issue. Not a major issue to me.

Perhaps could propose other ideas/options like concealing power points inside desk in future discussions with clients? This would be a neat option.

Our designer Zen has accommodating our needs fully. There were some problems on timeline and some design through out the process but the team help to solved the issue and back on the right track. They are still also helping out after completion if there any issues moving forward.

We did close to total renovation for the whole house and we are quite happy with our new simple and timeless design house now!

Open and honest communication was a significant factor in contributing to an overall positive experience.

It will not be possible to expect flawless execution when it comes to translating my desired designs into actual work products.

However, Yuge and Serene are pragmatic problem solvers who did not overpromise but delivered results which exceeded my expectations.

Realistic discussions on budget and timeline, no attempt to misrepresent or mislead.

Decided to engage Fineline for my new condo’s renovation work because of Serene. She is professional, communicates clearly, and able to accomodate my ideas as well as propose her own thoughts. Overall my experience with her was good, there was some minor defects but she was able to rectify promptly. I like the end result which is close to 3D model and satisfied with the workmanship. Thanks Serene!

Our experience with Fineline is a memorable one. Our Id Jayden Chiang is an easy person to talk to and he understands our theme and design accordingly. His sense of design is commendable. He will also give honest opinions and suggestions. Materials and services are meticulously choosen and up to expectation. We are really happy with the outcome.

We will engage and recommend him to friends and family in future

Great experience with our interior designer from Fineline by Jayden.

Jayden believes no problem is too big that could not be solved with care and understanding. He’s professional, attentive and accommodates to our requests during the renovation and resolve issues promptly. He’s clear with our preferences and gives good advise to us during conceptual & renovation stage.

Will recommend to all home-owners having Jayden on-board in your renovation. He’ll ease all your coordination work also ensure renovation timeline is met.

We renovated our kitchen, toilets, polished the marble & parquet and also repainted our house. Jayden has been very professional and provided us with good design options and advice. While there has been some minor hiccups with the schedule, he managed to find solutions to rectify them in a timely manner. He is accommodating and customer oriented. The Fineline carpentry workmanship has been excellent. Highly recommended!

Fineline Design was recommended by a friend who worked with 1 of their designers. Steve took over my project and we met up a few times to discuss about feasibility of the design I had in mind and he gave some suggestions. After meeting with a few IDs, I’ve decided to go with Steve as Fineline is transparent on their charges and I’m comfortable with him during our discussions. Steve is responsive to my messages and tries his best to retify when problems arises. 1 area I see room for improvement is being more attentive to details and perhaps taking down notes when communicating on customers needs especially if they related to the design.

I had my place (The Ambrosia) renovated by Mr Roger. I just want to feedback that I am very happy and satisfied with Roger and Xiang Ling’s services. They gave very practical suggestions, were responsive and promptly resolve issues that cropped up along the way. Kudos to such a great team. Will definitely recommend to friends and families.

Responsible, customer oriented, and slightly able to take risk to bring out the ” character ” of your house (that’s of course, IF u dare to go beyond the normal usual designs). sure works for me though make us couple satisfied with the outcome ?

We were introduced to Fineline Design through Qanvast and had decided to engaged their services during our first meet-up. We had high expectations regarding quality and workmanship and both Raymond and Minyi were able to rise to the occasion. At times, there were challenging constraints regarding the design and structure of the fittings but they managed to resolve each issue in a beauty. We had no worries letting both designers do what is necessary to present us with our desired home concept and it took us immediately to have “home feeling” when the renovation was completed. Overall, Fineline Design was impressive as they had customised and created our home. Many thanks to Raymond and Minyi for their professionalism and efforts during this journey and we appreciate every assistance they had rendered.

Thanks a lot to Serene and Raymond for helping out a lot during the renovation period, both help to give many ideas on the design pro and cons patiently ! Decent pricing and transparency as well! Before them I have search for other ID firms but they couldn’t give what I wanted cause of the design, some might promise but the end work is different, I am glad that I found Fineline Design that helps me save a lot of trouble! Kudos to u guys!

After much sourcing decided to go with Fineline. Steve is patience even though I kept changing my mind. Initially I wasn’t sure whether I could have an island in my odd shaped kitchen as I don’t want to compromise on the space. He kept encouraging me to go for it since I always wanted an island and I’m glad I did. I love how the kitchen turned out and received many compliments. As in any renovation, there is bound to have hiccup and he addresses them till now. Overall happy and satisfy with the end product and how my house turned out.

My experience with Fineline was overall very good. I am happy with their design and also their professionalism. Jayden addressed to my needs in details. I would like to compliment Jayden’s aftersale service! He followed through and fixed all defects swiftly. Would definitely recommend them anytime.

We engaged Fineline Design after meeting a few other interior design firms introduced by Qanvast. Serene was very friendly and helpful from the very beginning and we got along well, which was one of the main reasons why we decided to engage Fineline. She was always very responsive to our questions and requests. We had a tight deadline to complete our renovation and she assured us that she would be able to complete it within the timeline. The renovation went on smoothly and was completed within the agreed timeline. She also followed up afterwards to ensure everything was fine after we moved in. Needless to say we were happy with the end results. We were very worried at first going through this for the first time, having heard so many horror renovation stories from others but she definitely made our renovation journey a pleasant one.

Aki from Fineline was able to understand the direction and concept my Mrs and I were after. We bought a resale mansionette which we were prepared in overhauling. He won us over with his proposals including space planning, materials, overall concept and design. I like being involved and Aki was very open in collaborating each step of the way. We were kept posted on progress on a daily basis. Alternatives and options were always provided for by Aki for our consideration and I would say that he proved his mettle as we proceeded with a number of his ideas. Changes were also accommodated. Fineline provided their services for all aspects of our house to home transformation. Masonory and flooring, carpentry, electrical, piping, windows, designing, and project management. Aki’s biggest traits are patience and being accommodating. We are currently in the last phases of rectification. Budget 15% overrun. Schedule was overrun due to some challenges in delays of approvals and materials.

The renovation took around 2 -3 months to complete. Designer William was patient, friendly, responsive and meticulous. He did design mockups for us and also accompanied us to shop for kitchen stuff. The whole experience is smooth and hassle-free. The final outcome is very close to the design mock-ups. It was a really pleasant experience. I would like to recommend William and his company Fineline design to other people.

We met Aki at one of the Qanvast hangout event, to find a designer for my mom’s 2-room flat. Of all the designers we spoke to, Aki and his team seemed the most genuine. Pre-renovation and during the renovation process, Aki was always contactable. He checked and followed up on my mom’s requests promptly. The workmanship is of high quality, and the design was well thought out. Although we chose a theme that Fineline is not known for, they have managed to deliver it quite well. The end product surpassed our expectations.

We are glad that, unlike other IDs, Jayden respects our ideas by brainstorming ways to marry our ideas with his design. We are happy with his responsive service, great attitude, patience, and honesty. When working with him, we note he is constantly looking for ways to improve his draft designs shown to us without us asking for revised draft. He would also note how we like certain designs or items at certain places and he would incorporate them in his design of our place for us. You can see his attention to detail and desire to do a good job for you when you look at small details like showcasing gold trim laminate at borders of the door handle of the walk-in cabinet. Overall, he’s a good designer to work with for your dream home.

Liyin and myself (Malcolm) would like to take this opportunity to extend our eternal gratitude to our FineLine Interior Designer, Serene. The process of purchasing and designing a first-time home is never easy, especially when you read about the numerous horror stories of Singaporean designers who “never delivered”. However, we were unbelievably fortunate to have been able to speak with and work together with Serene. From the idea formulation process to the actual delivery of our house design, she was always meticulous and responsible. To be able to entrust Serene with the entire process, gave us a peace of mind which we never thought possible. I would highly recommend Serene as an ID to any homeowner. Apart from her attention to detail, she also displayed excellent communication skills throughout our time working together. This allowed the entire project to move along smoothly and delivered promptly, and even the occasional “hiccups” were handled amicably and professionally. Thank you Fineline, and Serene! All the best for 2019.

It was a year ago when we started to search out for designers (yes we are that ONZ..haha) Our first ultimate goal is to find an ID that will be able to cater to what we want and that is within our budget.We came across Fineline Design Pte Ltd from Facebook and we give it a try..Went to the showroom and it was really a nice showroom settings.. Met Jayden and it was easy to communicate with him since his from our era of age, he would understand what we want. Getting straight to the point,he took care of all our needs especially when our key collection is nearing..and when we got our key, Jayden was like a superman getting most of the work done in within 2 weeks before passing on to his colleagues (as he’s going off for reservist). Loving the craftstone and the vinyl flooring which Jayden suggested which suited our industrial cafe theme (our dream house). Handing over to Jun Wei was a smooth transition. Jun wei did help us alot while Jayden was away.Prompt response and always ensuring we are up to date on what’s happening on site. To summarize both did a great job in handling our projects.Especially when there are paintings of touch up needed/ touching up of the crafstone cement and helping us in handling with the gas city issue..It was just a call away or Whatsapp away and they would be able to resolve our concerns. (Even messaging them at night,they would give us a response ??) Most importantly, know what you want and discuss it with your ID,you will for sure have a house of your dream. Thumbs up to Fineline Design Pte Ltd team!! Thank you for making our Industrial Cafe House a Dream come true.????

A responsive and dependable team. Thank you for a job well done and we love our ‘new’ home! It was a pleasure to work with you. Yong Xiang and Jayden were able to address our conflicting viewpoints and effectively synthesize different approaches. They consistently demonstrated a good balance between creativity and pragmatism. I commend them for always looking for a better way to implement the designs.

Jayden is very committed and responsive. The project though completed 2 weeks later was done to our satisfaction. Keep up the good works.

We got to know Fineline Design through Qanvast. And Qanvast hook us up with ID Jayden. We have gone several appointments with other ID Firms and Contractors but Jayden caught our eyes and attention during our first meet up. He showcase his ideas and plan for our reno works and we find out that his ideas and us are on par. And most importantly, the reno quotation that’s been offer by him meet within our budget. During reno works, Jayden assured us all works will be completed within timeframe. During reno works also, we go for 2 weeks vacation but Jayden took care of the reno for us without any single worry. Communication with Jayden was also superb. All enquiries will be answered promptly and most importantly me & Jayden had bonded well and now i feel that he’s a friend of mine instead of an Owner to ID relations! Good job Jayden! May you excel & continue to transform other people’s home into reality.

Serene Chong is amazing. We are experienced build and renovators so quite demanding. Many ups and downs during renovations but key thing is Serene is reliable, committed and actual cares.

My husband and I are very satisfied with the designs/outcome of our home. Especially, the services that Our ID Junwei has provided. He is very responsible whereby he will be at the site to ensure the renovation works goes smoothly and constantly updates us on the progress. We will highly recommend our ID Junwei.

Xiang Hao is very helpful and really tries his best to get what we wanted for us. Despite knowing that we had a tight budget he still managed to help us work around it. He is always willing to explore all available options to our problems. We are really grateful for all his help. Thank you so much Xiang Hao. Will definitely recommend Fineline to others.

My house in Toa Payoh was designed by Fineline’s designers Jayden (the main designer) and Raymond (adviser to Jayden). I am writing to extend our appreciation to the designers, particularly Jayden, for the job well done. Throughout the renovation period, he has been very professional and patient in all matters from accommodating our opinions, maintaining his control on the design concept and scheduling work force for various tasks. He was very responsive to our requests throughout the project. One of his greatest strength was the open-mindedness to a customer’s (often an amateur) demands, but at the same time able to convey his professional opinion gently. As a result, we were often able to visualize the different possibilities of the renovation outcome. After the handover, we have also made several requests for after-sales services, and we are happy with his performance so far. Like every other project, there were also some hiccups here and there. In times of needs, Raymond would step in and provide counter-measures to resolve the problems. Raymond and Jayden made a good team, which in turn enabled the project to run relatively smooth. In a nutshell, we would like to thank your team for your professional service. Rest assured, you will get good reviews from us in the social media, and recommendation to anyone seeking one. Bear in mind, your line of work is not only renovating houses, it is building a good lifestyle for your customers. And my family is loving the environment in this new living space, because of your professionalism.

Raymond is the one in charge of our renovation. While he’s easy – going with us, he demands strict quality from his workers and contractors. A very responsible and creative designer! We are glad that we made the right choice! Thanks Raymond!

We moved into our apartment on the 27th of February this year, and are so very happy with everything. Our ID, Bronson Tan (#bronsontan) has been a joy to work with. Unlike most people, we didn’t have the time to supervise the renovation and only saw the finished product when we moved in. It was such a wonderful surprise to see our vision made into a reality by Bronson and his team. Even after we moved in, Fineline have been great at coming back to touch up areas that needed touching up and honouring their contract. I am so thankful that we chose to work with Bronson and Fineline!

We directly contacted Fineline Design through a friend’s recommendation. We decided to engage them as the appointed ID, Raymond is the most sincere and accommodating and we are most comfortable with him. He was able to come up with designs that were beyond our expectations. We find that his advice and the way he handles things are useful and professional. Through the renovations, there were some minor hiccups that surfaced but Raymond was able to quickly rectify them. Although the price is slightly on the high side, it is mainly due to the materials chosen. Overall, we are happy with the renovation.

Fineline Design was one of the IDs recommended by Qanvast. We eventually selected Vincent because we felt the most comfortable with him. We also liked the design he proposed and found that he was very detailed with the breakdown of the quotation. This gave us an assurance of what we will be expecting. Working with Vincent was great because he was responsive, helpful and even went the extra mile to wash up our place on his own before handling it over to us. Although there was a delay in the handling over, overall the renovation is completed to our satisfaction.

After meeting a few IDs recommended by Qanvast, we appointed Raymond from Fineline as we find that is a good, responsible, hands on and dedicated ID. Generally, it was a pleasant experience working with him. He was patient, efficient and was able to come up with suggestions that impressed us. Though our timeline was delayed slightly due to festive celebrations, but Raymond was able to deliver in time for us to move in. Although there were minor hiccups along the way, Raymond was able to rectify them quickly. Something to improve on will be the coordination with the contractors.